Refund policy

Return & Refund Policy

We want you to love your products as much as we loved making them. However, if for any reason you change your mind, we accept returns for unused and unopened products within 14 days of delivery. Please email us at hello@themindfulayurveda.com within that time so that we can resolve any issues.

If your return is accepted, you will need to pay for the shipping cost to send the item back to us. You will receive a full refund of the cost of the product upon return and inspection of the product at our facility. Shipping costs are non-refundable.

To be eligible for a return, your item must be in the same condition that you received it, unused, unopened, and in its original packaging. You’ll also need the receipt or proof of purchase.

Items sent back to us without first requesting a return will not be accepted. We cannot ensure that we will be able to properly locate and handle your return without the return authorization and the correct return address.

Exceptions:
 Unfortunately, we cannot accept returns on sale items or gift cards.


Damages and issues

We do our best to get your order to you in perfect condition, but mistakes can occasionally happen. Please contact us within 14 days of receiving your order if your order is defective, damaged or if you receive the wrong item so that we can figure out a solution.

NOTE: You may be required to provide photos of your goodies in order for us to best assist you.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is approved, you’ll be automatically refunded on your original payment method minus postage costs. Please remember it can take some time for your bank or credit card company to process and post the refund too.